Web Chatting Executive

MAIN RESPONSIBILITIES AND DUTIES:

• Monitors Order process and insures all is on track.
• Communicate orders with the Delivery Team through mumm technology.
• Call Customers for satisfaction survey after our products have been delivered.
• insures feedback has been translated into action with support from the multifunctional team.
• Coordinates with logistics team all the customer gifts and deliveries.
• Contribute to ideas on how to satisfy our customers better.
• Engage with the team on building the company culture and delivering on goals.
• Fill reports for customer satisfaction of service.
• Contribute to solving Customer and operations problems.

SKILLS:

• Bachelor Degree.
• Perfect spelling is a must and it is non-negotiable.
• Strong command of Spoken and chatting English and Arabic.
• Team player.
• Strong communication skills.
• Hungry to learn.
• Fun to work with.
• Passion for Winning.