Operations Agent Full time
02/22/2017
Operation

MAIN RESPONSIBILITIES AND DUTIES
- Confirms Orders with Customers through the phone
- Communicate orders with the Delivery Team
- Call Customers for satisfaction survey after our products have been delivered
- insures feedback has been translated into action with support from management
- Coordinates with logistics team all the customer gifts and deliveries
- Contribute to ideas on how to satisfy our customers better
- Engage with the team on building the company culture and delivering on goals
- Fill reports for customer satisfaction of service
- Contribute to solving Customer and operations problems