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Operations Agent


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Operations Agent Full time

02/22/2017


Operation
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MAIN RESPONSIBILITIES AND DUTIES

  • Confirms Orders with Customers through the phone
  • Communicate orders with the Delivery Team
  • Call Customers for satisfaction survey after our products have been delivered
  • insures feedback has been translated into action with support from management
  • Coordinates with logistics team all the customer gifts and deliveries
  • Contribute to ideas on how to satisfy our customers better
  • Engage with the team on building the company culture and delivering on goals
  • Fill reports for customer satisfaction of service
  • Contribute to solving Customer and operations problems

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